The fastest way to get a replacement PADI card is to buy a PADI eCard. You can download it instantly after purchase.

A PADI eCard is an electronic version of the physical certification card. It displays all the information instructors and dive operations need to verify certification. 

Physical replacement cards are printed and mailed within 2 business days but can take two weeks or more to arrive. Express shipping options are not available.

A PADI® certification card is your passport to explore the world below the surface, and proof you’ve successfully completed PADI training. Carry your PADI certification card with you to verify your diver training level with dive centers around the world. 

A PADI eCard is an electronic version of the traditional plastic certification card. It displays all the information instructors and dive operations need to verify your scuba certification including:

• Diver name
• Diver number
• Certification level
• Birthdate
• Certification date
• Instructor name 
• Instructor number
• Dive center or resort information (if applicable)
• ISO qualifications (where applicable)

PADI eCards are hosted, managed and displayed through the PADI App, available free from Apple’s App Store or Google Play.

• Download the PADI App for Apple^® iOS devices
• Download the PADI App for Android™ OS devices

You can download PADI eCards to multiple devices within the same operating system (OS) family (Apple or Android) and re-download cards when upgrading devices within the same OS family. 

After purchasing your eCards:

1. Download the PADI App (if you don’t already have it)
2. Log in using the same email address and password you use to log in to PADI.com. 
3. Select the PADI eCards button
4. Click Update.

• Download the PADI App for Apple^® iOS devices
• Download the PADI App for Android™ OS devices

After purchasing a PADI eCard, it will be available for download instantly. 

Please note: If you upload a new image, it may take up to two days for the new image to appear because it must be reviewed and verified by PADI Staff.

If you are having problems accessing your PADI eCard, follow the steps below:

1. Confirm you have a strong data/internet connection.
2. Ensure your mobile device is running the latest version of Android’s operating system or Apple’s iOS.
3. Remove and redownload the PADI App. Ensure you type in your email address (or turn off autofill as this will add a space to the end of your email address and cause issues with your login)
   Download the PADI App for Apple^® iOS devices
   Download the PADI App for Android™ OS devices
4. Restart your device, open the PADI App and select the PADI eCards button. Click update.

If the steps above do not resolve the issue, contact the customer service team for your local PADI Office. Please include your full name, date of birth, the email address you use to log in to the PADI App and the eCard certification level you purchased.

PADI Americas: [email protected]

PADI Canada: [email protected]

PADI Asia Pacific: [email protected]

PADI Europe, Middle East and Africa: [email protected]

If you recently earned a new PADI certification, congratulations!

• PADI Divers in South America (Argentina, Brazil, Chile, Colombia, Ecuador, Peru & Venezuela), Asia Pacific and Europe, Middle East and Africa receive PADI eCards and have the option to purchase a physical card.

If more than one month has passed:

1. Confirm your dive center or instructor does not have your card (some instructors and dive shops request diver certification cards be sent to them directly).
2. If your instructor or dive center doesn’t have your card, ask them to verify the mailing address submitted for your certification.
3. Contact the customer service department in your region. Please include your full name, date of birth, the certification level you’re inquiring about (Open Water, Enriched Air Nitrox, etc.).

PADI Americas: [email protected]

PADI Canada: [email protected]

PADI Asia Pacific: [email protected]

PADI Europe, Middle East and Africa: [email protected]

Any replacement cards purchased after the diver turns 15 will automatically be printed without the “Junior” designation. 

All you have to do to upgrade a Junior Diver card to a standard certification level is order a replacement card for the Junior certification level. If the diver is 15 years of age or older, the new card will not have Junior on it.

Divers who complete a certification with a PADI 5 Star Dive Center or Resort automatically receive a gold card instead of the standard blue card. If you would like a gold certification card, search for a Five Star PADI Dive Center or Resort and complete a course with one of their instructors. 

To change the name on your diver record and any replacement cards, click the link below to upload your legal documents:

https://help.padi.com/hc/en-us/requests/new?ticket_form_id=360001218814

Once your information has been updated in our system, you can order a replacement card with your new name.

PADI AWARE Foundation is a publicly funded, charitable nonprofit with three registered charities across the globe. Together with PADI - the world's leading scuba diver training organization - PADI AWARE Foundation works to achieve balance between humanity and the ocean.

PADI AWARE Foundation’s mission is to drive local action for global ocean conservation through citizen science, public policy and community grants. AWARE programs address the key threats facing the marine environment, advance the PADI Blueprint for Ocean Action, support the implementation of the UN Sustainable Development Goals and engage the PADI Torchbearer Community.

Learn more about AWARE’s history and conservation strategy.

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You can also order a replacement card or eCard from any PADI Dive Center or Resort.

Absolutely, PADI replacement cards are a thoughtful way to commemorate a special dive trip or scuba diving milestone.

Our online system only allows you to purchase a replacement card for the diver who’s logged in, but you can buy a replacement card or eCard for any diver from a PADI Dive Center or Resort. Please contact the dive shop directly for pricing.

PADI is offering 25% off a certification card with the purchase of any eLearning courses. Your promotion code will be included in your order confirmation email after purchasing eLearning. Promotion cannot be combined with any other offers and does not apply to Combo Card discount. This promotion is valid until 11:59pm PDT on 19 December 2024.