Meet Your PADI Americas Regional Customer Service Team
PADI Regional Customer Service Teams make PADI Office staff members more accessible to you. Regional teams consist of many different experiences and background within the dive industry. Your team includes:
- a Regional Manager
- two Sales Consultants
- a Training Consultant
- a Customer Service Representative
- an International Resort and Retailers Association Representative
- a Marketing Consultant
- an Accounting Representative
- a Project AWARE Foundation staff (to provide guidance on conservation education and activities to protect the underwater environment.)
While team members are available to anyone in any region, the regional focus of each team gives you a personal connection to each department.
To contact your Regional Customer Service Team simply call 800 729 7234 (US and Canada), or 949 858 7234 and dial any one of your team member’s extension.
Introduce yourself to your PADI Regional Manager who can help you get started on your dream!
Pacific
Regional Manager: Michael Janssen, ext. 2525
Sales Consultant: Tim Wagner, ext. 2354
Sales Consultant (Back-up): Penny Saddington, ext. 2349
Training: LeRoy Wickham, ext. 2336
Customer Service: Juanito Seino, ext 2320
IRRA: Roger Josselyn, ext. 2519
Marketing: Aja Clarke, ext. 2356
Accounting: Missy Jordan, ext. 2422
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Denise Warner, ext. 2208
Northwest
Regional Manager: Barry Dunford, ext. 2472
Sales Consultant: Bret Lorea, ext. 2312
Sales Consultant (Back-up): Leo Garcia, ext. 2325
Training: Kelly Rockwood, ext. 2240
Customer Service: Angela Rimando, ext. 2268
IRRA: Roger Josselyn, ext. 2519
Marketing: Adrianne Miller, ext. 2513
Accounting: Missy Jordan, ext. 2422
Legal & Risk Management: Marie Gala, ext. 2327
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Kenny Kim, ext. 2292
South Central United States
Regional Manager: Gordon Apons, ext. 2434
Sales Consultant: Bret Lorea, ext. 2312
Training: Cheryl Gilmore, ext. 4008
Customer Service: Desiree Reyes, ext. 2355
IRRA: Roger Josselyn, ext. 2519
Marketing: Aja Clarke, ext. 2356
Accounting: Missy Jordan, ext. 2422
Legal & Risk Management: Marie Gala, ext. 2327
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Bryan Till, ext. 2406
Gulf Coast & Caribbean
Regional Manager: Mike Hill, ext. 2588
Sales Consultant: Fabio Taglieri, ext. 2318
Sales Consultant (Back-up): Megan Trumm, ext. 2379
Training: Mal Fousek, ext. 2517
Customer Service: Monica Rodriguez, ext. 2293
IRRA: Roger Josselyn, ext. 2519
Marketing: Mica Matvia, ext. 2313
Accounting: Tess Olaes, ext. 2213
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Denise Warner, ext. 2208
Midwest
Regional Manager: Gary Joyce, ext. 2589
Sales Consultant: Megan Trumm, ext. 2379
Sales Consultant (Back-up): Fabio Taglieri, ext. 2318
Training: Budd Riker, ext. 2383
Customer Service: Abril Garcia, ext. 2345
IRRA: Roger Josselyn, ext. 2519
Marketing: Ashley Atkin, ext. 2237
Accounting: Missy Jordan, ext. 2422
Legal & Risk Management: Marie Gala, ext. 2327
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Kenny Kim, ext. 2292
Northeast
Regional Manager: Stush Doviat, ext. 2435
Sales Consultant: Nick Buskirk, ext. 2333
Sales Consultant (Back-up): Adam Wucherpfennig, ext. 2332
Training: Tom Warnack, ext. 2328
Customer Service: Mariana Lavin, ext. 2281
IRRA: Roger Josselyn, ext. 2519
Marketing: Adrianne Miller, ext. 2513
Accounting: Tess Olaes, ext. 2213
Legal & Risk Management: Marie Gala, ext. 2327
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Bryan Till, ext. 2406
Atlanta & Mid-Altantic
Regional Manager: Jon Coon, ext. 2436
Sales Consultant: Adam Wucherpfennig, ext. 2332
Sales Consultant (Back-up): Nick Buskirk, ext. 2333
Training: Mary Kaye Hester, ext. 4009
Customer Service: Cori Beveridge, ext. 2416
IRRA: Roger Josselyn, ext. 2519
Marketing: Mica Matvia, ext. 2313
Accounting: Tess Olaes, ext. 2213
Legal & Risk Management: Marie Gala, ext. 2327
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Denise Warner, ext. 2208
Southeast
Regional Manager: Mike Kurczewski, ext. 2464
SE Sales Consultant: Penny Saddington, ext. 2349
Cayman Sales Consultant: Fabio Taglieri, ext. 2318
Sales Consultant (Back-up): Tim Wagner, ext. 2354
Training: Eric Albinsson, ext. 4012
Customer Service: Barbara Tosi, ext. 2243
IRRA: Roger Josselyn, ext. 2519
Marketing: Jo Walters, ext. 2423
Accounting: Tess Olaes, ext. 2213
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Kenny Kim, ext. 2292
Latin Americas
Regional Manager: Robert Sievens, ext. 2474
Sales Consultant: Sebastian Acevedo, ext. 2331
Sales Consultant: Erica Wedepohl, ext. 2344
Quality Management: Leo Garcia, ext. 2325
Training: Steve Mortell, ext. 2445
Customer Service: Sofia Cruz, ext. 2282
Customer Service: Edgar Melgar, ext. 2302
IRRA: Roger Josselyn, ext. 2519
Marketing: Claudia Sherry, ext. 2201
Accounting: Alicia Escalante, ext. 2352
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Denise Warner, ext. 2208
South America (excluding Brazil)
Regional Manager: Claudio Brandileone, Phone: 011 55 21 81115459
Sales Consultant: Sebastian Acevedo, ext. 2331
Sales Consultant: Erica Wedepohl, ext. 2344
Quality Management: Leo Garcia, ext. 2325
Training: Steve Mortell, ext. 2445
Customer Service: Mariana Lavin, ext. 2281
IRRA: Roger Josselyn, ext. 2519
Marketing: Claudia Sherry, ext. 2201
Accounting: Alicia Escalante, ext. 2352
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Kenny Kim, ext. 2292
Brazil
Regional Manager: Fernando Martins, Phone: 011 55 11 8354 2028
Sales Consultant: Paulo Koch, Phone: 011 55 11 5034 9962
Quality Management: Leo Garcia, ext. 2325
Training: Karin Boss, ext. 4010
Customer Service: Marilia Cundiff, ext. 2605
IRRA: Roger Josselyn, ext. 2519
Marketing: Claudia Sherry, ext. 2201
Accounting: Alicia Escalante, ext. 2352
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Denise Warner, ext. 2208
Canada
Regional Manager: Randy Giles, Phone: +1 800 603 7234
Sales Consultant: Doug Bingeman, Phone: +1 800 565 8130, ext. 224
Training: Eric Albinsson, ext. 4012
Customer Service: Valerie Walsh, Phone: +1 800 565 8130 ext. 227
Customer Service: Yvonne Lara, ext. 2296
IRRA: Roger Josselyn, ext. 2519
Marketing: Jo Walters, ext. 2423
Operations & Finance: Sherri Abrahmaczik, Phone: +1 800 565 8130 ext. 222
Legal & Risk Management: Pat Fousek, ext. 2326
Project AWARE Foundation: Lauren Wiskerson, ext. 2557
Certifications: Bryan Till, ext.2406