Need a new PADI certification card? Whether you want to update your card or replace the one you lost in the sand, be ready for your next adventure with the PADI certification card that suits you best. You can order a replacement card online or through your local PADI Dive Center or Resort. Choose a standard certification card, limited edition or Project AWARE card, or go digital with a PADI eCardTM.
Need your certification card quickly?
PADI eCardsTM provide the quickest delivery of new certification cards as they are available through the PADI App within minutes after purchase. However, if you prefer a traditional card, priority processing and overnight mail service is available. Order your card online and contact the PADI Customer Service Department before 9:30am (PST) the next business day by calling 800 729 7234 (US and Canada) or +1 949 858 7234, ext. 2430. Please note that overnight delivery is not available on weekends or holidays.
Need to upgrade your PADI Junior Diver certification?
At 15 years old, you can upgrade your certification card so that you no longer have age-related restrictions while scuba diving. Order your replacement card online and the system will automatically produce an upgraded card based on your age. For information about PADI Junior Diver certifications or upgrading certification cards contact your local PADI Dive Center or Resort.
Prefer to order by mail or email?
Contact the PADI Customer Service Department by calling 800 729 7234 (US and Canada) or +1 949 858 7234, ext. 2430, or via email at firstname.lastname@example.org.
Changed your name?
Complete the replacement card form (PDF), attach a copy of legal documentation reflecting your name change and either mail it to the address listed below, fax it to +1 949 267 1261, or email to email@example.com. Contact the PADI Customer Service Department for current processing fees.
PADICertification Card Processing 30151 Tomas Street Rancho Santa Margarita, CA 92688 USA
Want to update your contact information?
Become a ScubaEarth® member – it’s free. Any certifications connected with your name, email and date of birth will be linked to your profile. You can update your email or mailing address information by clicking the Edit Profile link that appears under your ScubaEarth profile picture. Scroll down and click the Update Address button. Type in the updated info and click Submit to save the information.
Problem with your new
If there is a spelling error or other problem with your new certification card, please contact the PADI Customer Service Department at 800 729 7234 (US and Canada), +1 949 858 7234, ext. 2430, or via email at firstname.lastname@example.org.
Typically, your certification card should arrive within two weeks after your PADI Instructor, Dive Center or Resort requested your card. If you’ve been waiting for more than a month, contact the PADI Customer Service Department at 800 729 7234 (US and Canada), +1 949 858 7234, ext. 2430 or your local dive shop or resort.
For additional questions, please see our list of
Frequently Asked Questions.