Replace or Update Your PADI Scuba Certification Card

    Need a new PADI certification card?  Whether you want to update your card or replace the one you lost in the sand, be ready for your next adventure with the PADI certification card that suits you best.  You can order a replacement card online or through your local PADI Dive Center or Resort.  Choose a standard certification card, limited edition or Project AWARE card, or go digital with a PADI eCardTM.

    • Limited Edition PADI Certification Card
      The Stephen Frink Action Series limited edition replacement cards showcase some of the most incredible dive experiences on Earth. Get up close and personal with a manta ray, put it all in perspective as you swim along-side a whale shark, or feel the surge of adrenaline as you photograph oceanic whitetip sharks – just by looking at your PADI certification card.  Order your Stephen Frink Action Series replacement card today as this limited edition is nearly sold out. (Available while supplies last).

    Stephen Frink Manta Ray Card Stephen Frink Shark Stephen Frink Whale Shark


    • Project AWARE Certification Cards
      Show the world that you’re passionate about protecting underwater environments. Order a Project AWARE certification card and donate at least $10 US (you can donate more) to Project AWARE. For more information about projects that are funded by your donations, visit projectaware.org.
    • PADI eCardsTM
      A PADI eCardTM is an electronic version of the traditional plastic certification card that is stored on your mobile device. It displays information that instructors, dive centers and resorts around the world need to verify certification. The eCard is hosted, managed and displayed through the free PADI App.

    Need your certification card quickly?
    PADI eCardsTM provide the quickest delivery of new certification cards as they are available through the PADI App within minutes after purchase.  However, if you prefer a traditional card, priority processing and overnight mail service is available.  Order your card online and contact the PADI Customer Service Department before 9:30am (PST) the next business day by calling 800 729 7234 (US and Canada) or +1 949 858 7234, ext. 2430. Please note that overnight delivery is not available on weekends or holidays.

    Need to upgrade your PADI Junior Diver certification?
    At 15 years old, you can upgrade your certification card so that you no longer have age-related restrictions while scuba diving.  Order your replacement card online and the system will automatically produce an upgraded card based on your age. For information about PADI Junior Diver certifications or upgrading certification cards contact your local PADI Dive Center or Resort.

    Prefer to order by mail or email?
    Contact the PADI Customer Service Department by calling 800 729 7234 (US and Canada) or +1 949 858 7234, ext. 2430, or via email at customerservice@padi.com.

    Changed your name?
    Complete the replacement card form (PDF), attach a copy of legal documentation reflecting your name change and either mail it to the address listed below, fax it to +1 949 267 1261, or email to customerservice@padi.com.  Contact the PADI Customer Service Department for current processing fees.

    Certification Card Processing
    30151 Tomas Street
    Rancho Santa Margarita, CA 92688

    Want to update your contact information?
    Become a ScubaEarth® member – it’s free. Any certifications connected with your name, email and date of birth will be linked to your profile. You can update your email or mailing address information by clicking the Edit Profile link that appears under your ScubaEarth profile picture. Scroll down and click the Update Address button. Type in the updated info and click Submit to save the information.

    Problem with your new certification card?
    If there is a spelling error or other problem with your new certification card, please contact the PADI Customer Service Department at 800 729 7234 (US and Canada), +1 949 858 7234, ext. 2430, or via email at customerservice@padi.com.

    Ask about a card that has not yet arrived

    Typically, your certification card should arrive within two weeks after your PADI Instructor, Dive Center or Resort requested your card. If you’ve been waiting for more than a month, contact the PADI Customer Service Department at 800 729 7234 (US and Canada), +1 949 858 7234, ext. 2430 or your local dive shop or resort.

    For additional questions, please see our list of Frequently Asked Questions.