Learn About the PADI Difference
What security is provided by the PADI Companies?
Training Programs Conducted By PADI Retailers/Resorts and Individual Professional Members (PADI Members)
What information do the PADI Companies obtain?
For participants in the Training Programs conducted by PADI Members, the PADI Companies may obtain participant name, mail address, telephone number, email address, certification/participation date, certification level, associated PADI Member name and member number, and such personal information as gender and birth date.
How is the information used?
The PADI Companies will use participant information in the PADI Quality Management process, in which participants may be sent program evaluation forms. The information will also be used to send participants the appropriate Training Program completion materials, as well as for research and statistical purposes.
Additionally, participant information may be used by the PADI Companies to promote additional programs and training opportunities. Further, from time to time, participant information may be provided to PADI Members and industry partners for the purpose of promoting diving, dive training and dive-related products and services that the PADI Companies feel may be of interest to participants. The PADI Companies will not, however, mail to participants who are not individual professional members, for the purpose of directly selling the PADI Companies’ educational products or programs in competition with PADI Retailers/Resorts. Further, the PADI Companies will not sell, trade or lease student names and addresses to any third party for the purpose of selling or promoting any product in competition with PADI Retailers/Resorts, except with prior notice and voluntary participation by the individual PADI Retailers/Resorts.
The PADI Companies may use the information for the purpose of promoting the PADI Companies’ Training Programs available through PADI Members; diving; diver recognition; diver insurance and Project AWARE® programs; promoting the dive business of PADI Retailers/Resorts; and promoting dive membership and affinity programs, including the PADI Diving Society (PDS) and PDS events. Additionally, PADI Companies may periodically use the information to sponsor co-op programs with PADI Retailers/Resorts for the purpose of selling certain non-product items, such as travel.
Participant information may also be provided to Project AWARE, a nonprofit organization, for the purpose of its providing environmental information and opportunities.
Special Considerations Regarding Children under Thirteen Years of Age
The PADI Companies collect participant information regarding children less than 13 years of age who participate in Training Programs, with such participation requiring parental approval. Except for the purposes of providing program completion materials and administering the PADI Quality Management process, information from such children is kept private, is not used by the PADI Companies, and is not provided for use by any third party at any time.While the PADI Companies can’t prevent children under 13 years of age from viewing the padi.com website, such children may not use or register for the services offered on the Site without parental permission. The PADI Companies strongly encourage parents and guardians to supervise the activity of all children under the age of 18 in their use of the internet.The PADI Companies are compliant with the Children’s Online Privacy Protection Act of 1998 (COPPA). For more information on COPPA, visit: http://www.coppa.org
From persons making inquiries to the PADI Companies, only the information provided by the inquirer is obtained.
Information obtained from persons making inquiries is used to respond to such inquiries but is not used in any other manner. Information is stored according to the PADI Companies’ normal document retention guidelines, and is not provided to third parties.
When someone registers on padi.com, the following information may be obtained: email address, name, mail address, phone number, personal demographic information, etc. In some instances, registrants may decide what information they choose to provide. Sometimes, however, complete information is needed for the PADI Companies to respond to requests and/or include registrants in contest eligibility, etc.
What do the PADI Companies use to track information from users?
The PADI Companies use various standard web-measuring tools to trace padi.com's visitor movements through the site, such as Silverpop and Google Analytics (a web analytics service provided by Google, Inc.)
Google Analytics uses “cookies” to collect and record information about visitor behavior on padi.com. Google Analytics stores information about what pages visitors’ visit, how long they are on the site, how they got here and what they click on. This data is not tied to personally identifiable information, such as your name or address, so this information can’t be used to identify who you are. We have turned on Google Analytics Demographics and Interest Reporting to get an idea of our demographics and users’ interests. You can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages, and may be precluded from ordering or from maintaining an account on the site.) If you use padi.com without changing your browser settings, we'll assume that you’re happy to receive all cookies on the padi.com website.
Silverpop Google Analytics and DoubleClick
What types of cookies do PADI Companies use?
PADI Companies use two types of cookies – persistent and session. A persistent cookie is set once you’ve logged in to your PADI account. The next time you visit the padi.com website using the same device, the persistent cookie recognizes you as an existing user, so you may not need to log in before using the services of your PADI account. A session cookie is used to identify a particular visit to the padi.com website. Session cookies expire after a short time, or when you close your web browser.
When do PADI Companies put cookies on your device?
Cookies may be set by PADI Companies when you visit padi.com, or they may be set by other websites or services who run content on the page you’re viewing (known as third-party cookies).
What are cookies used for on padi.com?
Cookies can be used to do lots of different things, like recognizing you when you navigate to padi.com, storing your preferences and improving your experience. Cookies also make your interactions with PADI Companies more secure, faster, and help ensure that your experience is personalized to you and in line with your settings. Additionally, cookies allow PADI Companies to bring you advertising both on and off padi.com, and bring customized features to you through PADI plugins such as our share button.
Most browsers allow you to control cookies through their settings preferences. Limiting the ability of websites to set cookies, however, may worsen your overall user experience.
What do the PADI Companies do with the information?
The PADI Companies treat the information from visitors to padi.com differently than the information gathered from participants who register for Training Programs (as described above). For site visitors, the PADI Companies may gather information for the sole purposes of identifying visitors, their interests, aggregate demographic data, providing personalized notices and promotions, and improving the site. The PADI Companies will not provide, market, trade or sell the information they obtain from such site visitors to third parties, except in the aggregate as part of statistical reports prepared by the PADI Companies for industry analysis; such aggregate information does not include identifying information. An exception to this would involve sign-ups for certain promotions, sweepstakes offers, etc. that may include the sharing of certain data with the PADI Companies’ industry partners, for the purpose providing diving-related information and opportunities (such intended uses would be disclosed within the specific program information provided on padi.com).
Do the PADI Companies track IP addresses?
As part of the statistical tracking of padi.com, information about visitors’ devices and browsers are collected, such as browser version and type, IP address, website referred from and country of visitor.
What about third party links on padi.com?
padi.com provides links to other sites as a service to visitors. The PADI Companies are not responsible for either the privacy practices, security measures or data collection practices of these other web sites or for their content. The choice to access these sites is at the visitor’s own risk.
Besides the office in the United States, the PADI Companies include service offices and distribution centers in Australia, Brazil, Canada, Japan, Russia and the United Kingdom, each serving a defined territory (PADI Office). The laws and regulations concerning data privacy and related rights and responsibilities differ by country. Each of the PADI Companies offices has the appropriate policies in place to provide compliance with the laws and regulations of the countries it serves. For more information about any branch offices’ specific privacy policies, please contact the office using the contact information provided below.
Can I decide what information to receive from or through the PADI Companies (i.e. Opt-out)?
Yes. Except for the information that is used to send participants the appropriate Training Program completion materials and that is used in the Quality Management process, in which participants may be sent program evaluation forms and related correspondence, anyone can elect not to receive any information, or to receive only certain types of information. To change your preferences, please contact your local PADI Office.
For questions or comments, the contacts are:PADI Americas, Canada and Latin America: firstname.lastname@example.org PADI Asia Pacific: email@example.com Japan Office: firstname.lastname@example.org PADI Europe, Middle East and Africa: email@example.com