PADI TRAVEL NETWORK
Job Posting
January 2008

Send Resume to: jobs@padi.com


Job Title: Dive Travel Specialist
FLSA Status: Non Exempt

SUMMARY
Develops sales leads and sells PADI Travel Network dive vacations to groups and individuals booked by PADI Dive Centers and their customers. Visits dive centers and travel agencies to assist them in developing their dive travel business; escorts and manages special programs held at resorts. Supports the four corporate primary objectives: safe and responsible diver acquisition and retention; member acquisition and retention; financial prosperity; global operational alignment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Answer inquiries regarding travel information such as departures, destination, tour packages, resorts, and dive operations; describe routes, services, and accommodations available.
  • Compute and quote rates for individual and group trips to resorts and dive destinations.
  • Obtain confirmation of travel and lodging space.
  • Prepare invoices of transportation/accommodation charges.
  • Make telephone contact and correspondence with membership regarding service complaints, special member requests.
  • Work to improve systems and procedures to ensure efficiency in sales efforts.
  • Maintain and service key preferred accounts/top performing dive centers.
  • Conduct ongoing self-education regarding new fares, new programs, new "specials," new resorts/ diver operations, changes, enhancements to the reservations system. Periodic familiarization trips to resorts must be taken in order to have complete knowledge of products.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED).
  • Travel school graduate, preferred.
  • Minimum five years wholesale experience.
  • Minimum one year sales experience, preferably in the travel industry.
  • Sabre trained.

LANGUAGE SKILLS

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

REASONING ABILITY

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

BEHAVIORAL REQUIREMENTS
The ability to follow directions from a supervisor; the ability to interact well with co-workers; the ability to understand and follow posted work rules and procedures; the ability to accept criticism.

CERTIFICATES, LICENSES, REGISTRATIONS
Certified diver or willing and able to become PADI certified.

OTHER SKILLS AND ABILITIES

  • Excellent people skills.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Excellent geographic knowledge.
  • Excellent sales and human relations skills; ability to gain trust and cooperate with co-workers.
  • Ability to handle sensitive political issues.
  • Excellent problem-solving abilities.
  • Creative; approaches work with skill and passion.
  • Proficient in computer skills including spreadsheet, internet, Outlook.
© PADI. 2007, all rights reserved.