If more than one month has passed since you completed your certification, please contact the PADI Dive Center or Resort, or PADI Instructor who certified you. Some instructors and dive centers request to receive their divers’ cards. Also, the instructor or dive center may be able to resend you a temporary certification card by email in addition to verifying the mailing address submitted for your certification.
If your dive center or instructor does
not have your card, please contact the customer service department in your
PADI eCards will reflect the same information as the existing certification cards – including certification level, full name, diver number, birth date, certification date, instructor number and name, dive center or resort information (depending on the level of the store*), QR code, ISO qualifications (where applicable).
*Divers certified through a PADI Five Star Dive Center or Resort may have additional address, email, phone number and website information listed on their cards.